This article is about a Chinese passenger who had a bad experience with United Airlines because they overbooked and he arrived 80 minutes before departure. Welcome to America and the airline industry in general. Unfortunately airlines over book flights all the time but there are two sides to each story. I have experience similar attitudes from American airline companies so I am not surprised and I definitely do not think it was because you are Chinese or any other ethnicity. United Airlines overbooked the flight, shame on them especially for international flights but they needed to make a decision sooner rather than later to get everyone confirmed on the international flight to start the boarding process and paperwork to leave on time. Unfortunately the passenger had traffic problems getting to the airport on time. I would still question did the passenger allow enough time to get to the airport, was the traffic delay more than 1 hour? As with my experience anyone (Chinese or American) getting bumped on a flight are usually NOT to happy and put up some sort of argument. My last trip to China and waiting at the LAX airport a passenger missed her flight on Alaskan Airlines to the northwest and she was so very upset at everyone but it was never her fault for showing up late. In the article the passenger never seemed to get upset and I know I would be very upset especially for an international flight. So to generalize in this article it is Americans is unfair but I would say it is more airlines in general both domestic and international companies.
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