If American Airlines believes this new process will speed up the boarding process they are crazy. Why would you waste the time of the gate personnel handling another extra duties dealing with carry-on luggage that really should be checked in the first place? If they want to speed up the process then restrict the carry-on size and enforce it. They are so many times when I travel customers are allowed to bring on carry-on luggage with roller wheels that are over packed with the extra capacity zipper area jammed to the maximum capacity. They should adapt the boarding process of Southwest airlines which I think is fast and efficient. They can have seat assignments but allow the passengers in the back rows to board first but again enforce the carry-on restrictions. Also, allow the first checked suitcase free, now people are going to play the system and use the carry-on as their first bag and save money anyways but will slow down the boarding process or the airplane from departing on time. They need to rethink this new process.
Passionate for everything related to China travel.